Privacy Policy

Privacy Policy – TOHFAKART.COM

This Privacy Policy describes how TOHFAKART.COM manages your personal information and respects your privacy. This policy may be updated or amended from time to time, and your continued use of the site constitutes acceptance of those changes.

1. Collection of Personal Information

As a visitor to the site, you can engage in many activities without providing any personal information. Depending on the activity, some information may be required (marked as mandatory), while other fields are optional. If you do not provide the required information for a specific activity, you may be unable to proceed with that activity.

When you register to use TOHFAKART.COM or place an order, we may collect the following information to provide you with our services:

  • Full name

  • Contact numbers

  • Shipping and billing address

  • Email address

  • Login details (e.g., password)

  • Purchase history

  • Interaction details with our customer service

2. Updating Your Personal Information

You have the right to access, update, or delete your personal information and manage your privacy preferences at any time. This can be done via the "My Profile" section on our website. For security reasons, certain sensitive changes may only be made by contacting our support team. We will respond to your request within a reasonable timeframe.

3. How Your Personal Information Is Used

TOHFAKART.COM collects and uses your personal information to:

  • Process your orders and financial transactions

  • Provide customer service and respond to inquiries

  • Manage your account and order history

  • Send you product updates and order notifications

  • Inform you about special offers, promotions, or new product launches

  • Administer contests, giveaways, and promotions

  • Ensure compliance with legal requirements and investigate misuse

  • Improve our website, services, and customer experience

  • Customize and personalize your user experience

4. Disclosure of Information

In certain situations, TOHFAKART.COM may be required to disclose your personal information in response to lawful requests by public authorities or government agencies (e.g., court orders or legal notices). We may also disclose personal information if necessary to:

  • Protect our legal rights

  • Prevent fraud or misuse

  • Ensure user safety

  • Respond to legal investigations or requests relating to national security

5. Sharing Information with Service Providers

We may share your information with trusted third-party providers who perform services on our behalf, such as:

  • Payment processors

  • Delivery and logistics partners

  • Marketing or IT service vendors

These partners are only provided with the personal information necessary to complete their task and are obligated to maintain its confidentiality in line with our policy. TOHFAKART.COM does not sell or rent your personal data to third-party marketers.

6. Data Retention

We retain your personal information for as long as your account is active, as needed to provide services, or as required by law. If you wish to close your account or request deletion of your data, please contact us at support@tohfakart.com. We will respond promptly.

We may retain and use your data as necessary to comply with legal obligations, resolve disputes, and enforce agreements.

7. Unsubscribe / Opt-Out

You may opt out of receiving promotional emails or newsletters from TOHFAKART.COM by adjusting your communication preferences in the "My Profile" section. Opt-out options are also provided during registration.

However, you may still receive important service-related communications, such as:

  • Account registration confirmation

  • Order and shipping notifications

  • Changes to Terms of Service or Privacy Policy

These emails are transactional and cannot be opted out of.

8. Protection of Your Personal Information

We take your privacy and data protection seriously. Your personal information is stored on secure servers accessible only by authorized TOHFAKART.COM personnel.

All sensitive data (such as credit card information) is transmitted using Transport Layer Security (TLS) encryption during checkout or registration. While we implement strong security measures, no method of data transmission over the internet or electronic storage is 100% secure. We continuously monitor and update our systems to safeguard your data, but we cannot guarantee absolute security.

9. Questions or Concerns

If you have any questions, doubts, or need clarification regarding any part of this Privacy Policy, please reach out to us at:
📧 Email: giftsgallery32@gmail.com
📞 Support Contact: Available via our contact form on TOHFAKART.COM

We will respond to your inquiry within a reasonable time.